Privacy Policy

Koru Sports Group (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.racenocturne.com, register for an event, or interact with us in any way. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you register, purchase tickets, or contact us, we may collect:

Full name
Email address
Phone number
Billing and shipping address
Emergency contact details
Date of birth
Gender (if required for race categories)
Payment details (processed securely by third-party payment processors)
Cycling team or club affiliation
Race results, timing, and placement

B. Technical Information

When you use our website, we automatically collect:

IP address
Browser type and version
Device type
Pages visited and time spent
Referring URLs
Cookies and tracking data

2. How We Use Your Information

We use your data to:

Register you for races and events
Process payments and issue receipts
Verify identity and age eligibility
Communicate event updates and safety information
Provide race results and rankings
Improve our website and services
Send newsletters and promotional messages (you may opt out)
Meet legal and insurance obligations
Prevent fraud or misuse

3. Legal Basis for Processing (GDPR)

If you are in the European Union, we process your data under:

Contractual necessity (event registration and participation)
Consent (marketing emails, optional data)
Legal obligation (insurance, safety, tax, and compliance)
Legitimate interests (event operations, fraud prevention, analytics)

4. Cookies & Tracking Technologies

We use cookies to:

Keep you logged in
Remember your preferences
Analyze website traffic
Track event signups

You can control or disable cookies in your browser settings, though parts of the site may not function properly.

5. Sharing Your Information

We only share your data with:

Payment processors (e.g., Stripe, PayPal)
Event timing and registration platforms
Insurance providers
Medical or safety staff (in emergencies)
Government or regulatory authorities (when legally required)
Email and SMS communication providers

We never sell your personal data.

6. International Data Transfers

Your data may be stored or processed in countries outside your home country. We ensure all transfers comply with applicable data protection laws and include appropriate safeguards.

7. Data Retention

We retain personal data:

As long as necessary to provide services
For legal, insurance, and tax purposes
To maintain race results and rankings

You may request deletion of your data, subject to legal requirements.

8. Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate data
Request deletion
Withdraw consent
Object to certain processing
Request data portability
Lodge a complaint with a data protection authority

To exercise these rights, contact us using the details below.

9. Email & Marketing

You may receive race updates, results, and promotional messages. You can unsubscribe at any time using the link in our emails or by contacting us.

10. Data Security

We use: SSL encryption Secure payment gateways Limited staff access Industry-standard security practices However, no system is 100% secure.

11. Children’s Privacy

We do not knowingly collect data from children under 13 without parental consent.

12. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

14. Contact Us

For any privacy-related questions or requests:

Koru Sports Group

Email: info@koru-sports.com

Website: www.koru-sports.com